Privacy & Safety

Last Updated: August 2026

At Tier 1, we respect your privacy and are committed to keeping your personal information safe. This Privacy & Safety Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you visit or shop with Tier 1, we may collect information such as:

• Your name, email address, phone number, and shipping/billing address

• Payment and transaction information

• Order history and purchase details

• Information you provide when contacting us

• Website usage information, such as browser type, device information, IP address, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Provide shipping and delivery updates

• Respond to customer service requests

• Improve our website, products, and customer experience

• Send promotional emails or updates when you choose to receive them

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal requirements

Tier 1 does not sell your personal information.

3. Payment Security

Your payment information is processed through secure third-party payment providers. Tier 1 does not store your complete credit or debit card information on our own servers.

We use reasonable security measures designed to protect your information from unauthorized access, misuse, or disclosure.

4. Cookies & Website Tracking

Our website may use cookies and similar technologies to help the site function properly, remember your preferences, understand how visitors use our website, and improve our marketing.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some features of the website function.

5. Third-Party Services

Tier 1 may work with trusted third-party providers for services such as payment processing, shipping, website hosting, analytics, email marketing, and customer support.

These providers may have access to information only as necessary to perform services on our behalf and are expected to protect that information appropriately.

6. Children's Privacy

Tier 1's website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

7. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access, correction, deletion, or information about how your data is used.

You may also unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those communications.

8. Keeping Your Information Safe

While no online system can be guaranteed to be completely secure, Tier 1 takes reasonable precautions to protect your personal information.

We encourage customers to use strong, unique passwords and avoid sharing account or payment information with others.

9. Policy Updates

We may update this Privacy & Safety Policy from time to time as our business, website, or legal requirements change. Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy & Safety Policy or how Tier 1 handles your information, please contact us through the contact information provided on our website.

Tier 1
Train with purpose. Live at your level.